AI and Associations
Key Areas of AI Benefit and Caution for Associations
This article offers a look at the role AI can play in association management, highlighting the ongoing challenge of balancing the digital with the human.
The benefits are significant—AI can help identify members at risk of lapsing, find your most engaged supporters, automate routine tasks, and even generate meeting notes.
However, caution is warranted. Concerns around accuracy, copyright, data privacy, and the potential loss of the personal touch in member services are important considerations.
As I heard at a conference last year: “Leadership needs to be on board—because whether you realize it or not, AI is already being used in your organization. It’s critical to have clear policies and guidelines in place.”
Guest contributors to Higher Logic’s blog are valued members of our community who have offered to share their insights. The blog post was written by a guest contributor who has been compensated for this contribution.
